Pinnacle Terms and Conditions of Business

Pinnacle Terms and Conditions of Sale of Goods

Damage or Loss in transit

The Company will not be liable in respect of any damage to our discrepancy, storage or loss in transit or any claim that the goods delivered do not otherwise comply with the contract unless the following conditions are satisfied:

• The customer shall inform the company in writing, email or fax

(a) Within 48 hours of delivery in the event of any damage, discrepancy or shortage.

(b) Within 48 hours of delivery that the goods do not comply with the contract and

(c) Within 21 days of receipt of the Company’s invoice in the event of no delivery

Where the goods are accepted from the carriers they shall be deemed to be checked and found correct unless the Company’s delivery note is signed “unchecked” and the packaging and its contents are retained for later inspection.


Please quote our Product Code from the catalogue and state finish required. Wholesalers are requested to order only in wholesale quantities i.e not less than a standard pack of each item. In the ordinary course orders are made up to the nearest full pack quantity.

Any order under the carriage paid which at present is £200 may be subject to a delivery charge, which will be at the level charged to Pinnacle by the courier delivery companies.

Title of Goods

(a) The goods shall remain the Company’s property until the Customer has paid for them in full. Until that time the Customer shall hold them as bailee, store them in such a way that they can be identified as the Company’s property, and keep them separate from the Customer’s own property and the property of other persons.

(b) Although the goods remain the Company’s property until paid for, they shall be the Customer’s own risk from the time of delivery and the Customer shall insure them against loss or damage accordingly and in the event of such loss or damage shall hold the proceeds of such insurance on behalf of the Company as trustee for the Company.

(c) The Customer’s right to possession of goods shall cease if:

• The customer has not paid for the goods in full by the expiry of any credit period allowed by this contract, or

• The Customer is declared bankrupt or makes any proposal to his creditors for a composition or other voluntary arrangement, or

• A receiver, liquidator or administrator is appointed in respect of the Customer’s business

On cessation of the Customer’s right to possession of the goods in accordance with this clause the Customer shall, at his own expense, make any goods available to the Company and allow the Company to repossess them.

(d) The Customer hereby grants the Company, it’s Agents, its Consultant and employees an irrevocable licence to enter any premises where the goods are stored in order to repossess them or inspect them at any time.



Payment is due on not later than the last working day of the month of the agreed terms taken when the account was opened. We reserve the right to charge interest on any overdue account at the rate of current base rate + 7.5% per annum and calculated from the date of due payment until the actual date of payment.


Any pictorial representations of products are only a guide and descriptions of products may vary from the price list or catalogue.

Pinnacle reserve the right to amend the price of products without prior notification. However, Pinnacle will always try to notify customers that this has occurred.

Except in respect of death or personal injury caused by Pinnacle’s negligence, Pinnacle shall not be liable to the buyer by reasons of any representations, implied warranty for any loss of profit costs or expenses, or other claims for consequential compensation whatsoever arising from the supply of goods to the seller for resale.

English law applies and these conditions do not affect your statutory rights as a consumer.